FAQ
Each purchase typically includes:
- The raw STL files.
- Pre-supported versions for resin printing.
- A "Chitubox" or "Lychee" project file (where applicable).
Our standard digital files are for Personal Use Only. You may not sell the files or the physical prints.
While we test all pre-supported files, every printer setup is different. We recommend checking your exposure settings. If the file itself has a mesh error, please contact support and we will provide a repaired version immediately.
Digital Files: We do not distribute files immediately. Each campaign has a specific Release Date listed on its project page. Once that date arrives and the files are ready, you will receive an automated email with your download links.
You can cancel or modify your pledge at any time while the campaign is Live. Once the campaign ends and funds are processed, we are unable to offer refunds as the production/distribution phase begins immediately.